Terms & Conditions

1. When ordering and installing a Luftrum product you acknowledge that you have read this agreement and agree to be fully and legally bound to these Terms & Conditions and to also accept the Privacy Policy.

2. All prices listed, are inclusive VAT where applicable. Luftrum products are not sold, but licensed to you, as a single user. You may not sell, sub-license, share, or otherwise transfer the license of any products without prior permission.

3. Delivery Policy: All Luftrum products are delivered as digital downloads. No physical shipping will take place. Upon receipt of your order, you will receive an email from us with instructions to complete your download. In case you are unable to download the product or you do not receive an email from us with instructions to complete your download, you must contact us within 14 days from the date of your order. If you do not contact us within 14 days from the date of your order, the product(s) you purchased will be considered received, downloaded and delivered to you.

4. Refund Policy: You have the right to return your purchase within 14 days and receive a full refund, if you have not yet clicked the download link or activated the serial number. Once you start downloading the product or activate a serial number, then you “break the seal” of the product and lose your right to a refund and in such case we are not obliged to offer a refund according to EU regulations for digital deliveries.

5. The Luftrum soundsets, instruments and synth presets are royalty free and can be used for commercial or non-commercial use for music production, filmscoring, for game music and sound effects, music stock libraries and other types of audio production.

6. You may not sample, record or copy any Luftrum products (soundfiles, waveforms, recordings or synth presets) for the purpose of creating and distributing new sample libraries, instruments or soundpacks, not as isolated single sounds or part of a sample library, not for commercial or non-commercial use of any kind.

7. Luftrum products may not be free of bugs or errors and is used at your own risk. Luftrum is not liable for any damage, blown up speakers, loss of hearing, any lost profit, loss of data, malfunctioning or indirect damage caused by the products licensed to you. In no event shall the liability exceed the amount you paid for your license.

8. Products are the intellectual property of Luftrum and all rights belong to Luftrum. Unauthorized duplication is a violation against the law. Do not pirate the products here or karma will come back and strike you tenfold if you do.

9. Rent-to-own plans. As long as the plan is in progress, you are renting the product and entitled to all minor upgrades along with full product support. When the plan is completed your rental period stops and you are then owning the license and entitled to a price reduced upgrade and also allowed to transfer your license to another user. If the plan becomes incomplete or unpaid, your rights above will be terminated and the product must be deleted from your system.

10. These Terms & Conditions will continue to apply until terminated by you or Luftrum. If you want to terminate them you can do so by destroying all copies of your licensed products. Luftrum may terminate them if you breach this agreement. These terms shall survive any termination.