Privacy Policy

What we collect and why

We take the privacy of your data very seriously and it is our goal to be open, honest and transparent. We only hold basic information that you provide and give permission to and that is name and email during purchase, which is needed for us to send you product updates, resend product links and occasional news. Beside name and email, we collect your country location to our accounting system, so we can generate an invoice. Under no circumstances will your data be sold or otherwise passed on to third parties.

The website of luftrum.com collects and stores cookies, these can not damage your computer in any way, nor do they contain malware.

How we use your data

We use MailChimp as our mailing list provider and their privacy policy can be found here. If you do not wish to receive emails from us, you can unsubscribe by clicking the unsubscribe link in the footer of any email you receive or by contacting us via email.

We use E-Junkie as our e-commerce content provider whose privacy policy can be found here. Via E-Junkie we use PayPal and 2Checkout as payment processors for our shopping cart. Additional data that customers may provide as part of the checkout process (physical address etc.) is held by E-Junkie. We do not use any of these data for any purpose, nor do we have any access to the payment details you provide during checkout.

How we protect your data

We have taken steps to protect your data, we have enabled two-factor authentication to protect the data in our mailing list. Our payment processors PayPal and 2Checkout meets the highest level of PCI compliance to ensure your payment details are encrypted and safe – this includes following data security standards such as PCI-DSS (the┬áPayment Card Industry Data Security Standard).

Your data, your rights

At any time you can request that we erase any personal data we hold about you. This does not include data we are obliged to keep for administrative, legal, or security purposes.